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DoubleTree by Hilton Vancouver, Washington

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Fast facts

Check in from		15:00
Check out by		11:00
Breakfast		Breakfast available.
Pets		Pets allowed with extra charge.
Children		Children are welcome at this hotel.

Amenities

Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre

More about DoubleTree by Hilton Vancouver, Washington

DoubleTree by Hilton Vancouver, Washington

Located in Vancouver, 22 km from University of Portland, DoubleTree by Hilton Vancouver provides accommodation with a fitness centre, free private parking, a restaurant and a bar.

Ratings and reviews

Cleanliness
4.0
Location
4.5
Service
4.0
Rooms
4.0
Value
4.0
Sleep quality
4.0

Traveller reviews

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Solo traveller

Comment: 8 Feb 2025

Under construction, but not bad

The hotel was under construction in some areas, which I knew when I made the reservation, but I doubted it would impact me much. The nightly rate was reasonable. However, that led to the elevator being out and I was in a room on the third floor, so that was ok, but not great. The room itself was in pretty good condition. There were some nicks here and there. One of the lampshades had seen better days. I had a king bed with two nightstands. There was an alarm clock that had the wrong time. I was concerned that it would not work properly if I reset it, so I did not use it. The bed was separated by the rest of the room by a short wall. The room included a desk + chair, but had a big open space where I think normally there would be a couch or chair. The counter for the bath had a space for a large amount of toiletries, but the toilet/shower area was cramped. Toilet paper was behind the door. I appreciated the shower only, but the water pressure in the shower and sink was low. I appreciated the individual toiletries instead of the shared toiletries. Also, they had a different brand for the shampoo and lotion. I really like the soaps by Crabtree and Evelyn (I don't like the Zero products). There were two towel hooks in the shower space, but one was coming out of the wall. There did not appear to be any usb charging outlets. I've run into this a time or two with Hilton and am really surprised they don't upgrade the plus-ins to include usb chargers. Breakfast was not included, but you could pay for it. I did not.
Business traveller

Comment: 14 Nov 2024

Stayed in: Nov 2024

Super scary! Stay away!

My recent stay at the DoubleTree was a huge disappointment. The room itself felt neglected, with a ripped and worn couch that made the space feel unclean and poorly maintained. To make matters worse, the elevator was out of service, forcing me to carry my luggage up to the third floor despite having a bad back. When I reached out to customer service for help, I was shocked by their indifference. They told me there was nothing they could do—even as a Diamond member! For a brand like DoubleTree, I expected far better quality and care. This experience has left a lasting negative impression, and I will never recommend this location to anyone. I certainly won’t be returning. Absolutely appalling!

Hotel response

Comment: 30 December

Good morning!
We do apologize for the inconvenience of the ongoing renovations and understand how disappointing, frustrating and difficult it can be during this time. We are continuing with our renovations and do hope to be finishing them within the new year. We do hope you will join us again once the renovations have been completed, until then we do thank you for your patience and understanding as we continue the custom renovation process. Thank you!

Comment: 12 Feb 2025

Stayed in: Feb 2025

The hotel manager was extremely rude when we walked in to check in, she was not willing to try to be friendly at all even though we had five rooms there... the hotel was under renovation (which was not mentioned on hotels.com or the double tree website.) and the fire alarm went off at 5 AM then again at 5:20 AM, then again at 5:45 AM, everyone was forced to evacuate the hotel. Over all this was a miserable place to be for a few nights..
Business traveller

Comment: 11 Feb 2025

Run down and low quality. Avoid.

Hotel is extremely run down. I was shocked this was a Hilton property. The elevator was down for renovation and the 2nd floor hallway and room smelled of amonia. I checked out before even using the room to go to another hotel. They charged me for one night however because “they reserved the room” for me and because I should have seen a disclosure about the renovations. Ridiculous. I would avoid this property.

Comment: 20 Jan 2025

Stayed in: Jan 2025

Only reason I gave it a few 3-stars is they are under renovation and the elevator was broken the day I stayed. Otherwise a decent hotel for business travellers

Excellent location

4.5

12712 SE 2nd Cir, Vancouver, 98684, United States|1.83 km from Ocean King Market

10 things to dowithin 1.14 km

1.83 km
2.95 km
0.23 km

Transportationwithin 11.30 km

11.30 km

Check in and check out

Check in from:

15:00

Check out before:

11:00

Good to know

Children

Children are welcome at this hotel.

Pets

Pets allowed with extra charge.

Breakfast

Breakfast available.

Breakfast price

$261 (≈USD 12.9)/person

Breakfast menu

Buffet.

Important information from the hotel

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 30 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that the maximum weight for pets is 75 lbs. Hotel is undergoing a full renovation through June 2025.

Important information about the city

Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-

Accepted payment methods
The hotel accepts the following payment methods:
card logocard logocard logocard logo

DoubleTree by Hilton Vancouver, Washington: FAQs

Yes, DoubleTree by Hilton Vancouver, Washington does have a restaurant.
At DoubleTree by Hilton Vancouver, Washington you can check in from 15:00, and you'll need to check out before 11:00.
Yes, there is parking available at DoubleTree by Hilton Vancouver, Washington.
DoubleTree by Hilton Vancouver, Washington is 9.5 km away from Vancouver city centre.
DoubleTree by Hilton Vancouver, Washington is in Vancouver, United States and is 9.5 km away from Vancouver city centre.

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