Hotel Chinzanso Tokyo

Children are welcome at this hotel.

Pets allowed with extra charge.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. An accommodation tax per person per night is not included in the price and needs to be paid at the property. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). A deposit via PayPal for non-refundable plan is required to secure guest reservations. The property will contact the guests after booking on instructions about payment. Guests must make the payment via PayPal within the instructed date or guest reservations may be cancelled. Spa & Pool access is available at an additional charge, unless included in room charge. Please note that children 3 years old and below cannot enter the spa facilities including the open-air heated tub, hot springs bath and pool. Children 12 years old and younger must be accompanied by an adult. Children 13 years and older may enter the fitness centre. We would like to announce that all the facilities in the pool area will be temporarily closed for regular maintenance. The maintenance will be held on the following dates. ・From Monday, September 2, 2024 to Friday, September 6, 2024 ・From Monday, March 3, 2025 to Friday, March 7, 2025 The fitness gym, bathing area with “Onsen” bath and locker rooms can be used during the above periods. The swimming pool, dry sauna, Jet bath and steam sauna will be closed.

Effective from Oct 2002, an accommodation tax will be charged in Tokyo. Guests are required to pay JPY100 per guest per night if the room rate per night is JPY10,000–JPY14,999, or JPY200 per guest per night if the room rate per night is JPY15,000 or greater. This surcharge is not included in the total rate for some rooms and must be paid at the hotel.