Home2 Suites by Hilton Guangzhou Baiyun Airport West
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Fast facts
Check in from | 14:00 |
|---|---|
Check out by | 12:00 |
Breakfast | Breakfast available. |
Pets | Pets allowed with extra charge. |
Children | Children are welcome at this hotel. |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Fitness centre
Spa
More about Home2 Suites by Hilton Guangzhou Baiyun Airport West
Home2 Suites by Hilton Guangzhou Baiyun Airport West
Featuring a garden and views of river, Home2 Suites by Hilton Guangzhou Baiyun Airport West is located in Huadu, 32 km from Yuexiu Park Station.
Ratings and reviews
Cleanliness4.9
Location4.8
Service4.8
Facilities4.8
Traveller reviews
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Mentioned by travellers
Solo traveller
Comment: 13 Oct 2024
The hotel was amazingly accommodating. I brought 3 CATS with me and the hotel staff helped me with everything. They knew what they were doing at check-in and even gave me a disposable litter box and litter on arrival. Xiao Yu (小玉） was so nice, she gave me Chinese traditional snacks and helped me set up the shuttle ride to the airport. She even had me use their private van to go to the airport because of my 3 cats! I plan to stay there again!
Hotel response
Comment: 13 October
Dear guest, hello! Thank you for staying at Hilton Whitting Guangzhou Baiyun Airport West. In Huiting home, bringing guests satisfaction is only the starting point, surprise is the goal, oh, I am very happy that your stay in our hotel can bring you surprises, but also received your pleasant share in time, Xiao Xi full of sense of accomplishment. As a member of Hilton Hotels Group, our hotel has a reputation, whether it is from superior location, to warm rooms, from clean and refreshing environment to humane facilities, from comfortable bed to rich breakfast, from warm greetings to warm care, so that you can feel our real intentions every moment of your stay. Looking forward to seeing you again, I wish you a promotion! Hilton Guest Care Team
Couple
Comment: 3 Apr 2025
Service is very customer-oriented. I arrived at airport and Jerry(Gerry?) via wx was very good at ensuring the pick up is smooth. Car is also very new and clean. The next day, I went to Guangzhou and reception was super-accommodating in letting me take the car which had passengers going to the airport, so I can take the airport MRT to town. On return, 張洁 was incredibly helpful in arranging for the driver to bring my luggage stored in the hotel to the airport to meet me. Such high-level service is not even available at the Ritz-Carlton or Grand Hyatt. This is a super hotel because, among its many other attributes, it has unparallelled service.
Hotel response
Comment: 3 April
尊敬的宾客，您好! 感谢您下榻广州白云机场西希尔顿惠庭酒店。在惠庭家，带给客人满意只是起点，惊喜才是目标哦，很开心您在我们酒店的入住能带给您惊喜，也及时收到了您愉快的分享，小希成就感满满。作为希尔顿酒店集团旗下的一员，我们酒店有口皆碑，不管是从优越的选址，还是到温馨的客房，从整洁清爽的环境到人性化的设施，从舒适的睡床到丰盛的早餐，从热情的问候到暖心的关怀，让您入住的每一瞬间都能够感受我们真真切切的用心。期待再次与您相聚，祝您步步高升!希尔顿宾客关怀团队
Business traveller
Comment: 15 Feb 2025
Location, cleanliness and other facilities were indeed good. However, there was a huge problem for internet connectivity through hotel's wi-fi. Hotel staff were including external technical service providers were not able to solve the technical problem and I was with out any external communication for one full day. More over, hotel staff were not good in English listening and English speaking, this added the difficulty in communication.
Hotel response
Comment: 16 February
很抱歉给您此次入住酒店造成不好的体验，非常感谢您提出我们工作当中存在的不足，我们深知无论怎样的处理方式都无法弥补已经给您造成的影响，酒店管理层对此事非常重视，已经安排相关部门对此问题进行处理，下次入住我们酒店我们可以为您提前安排一个安静的房间确保您可以安心睡眠，关于您反映的空调问题您可以联系我们酒店工作人员协助帮忙解决，希望您能给我们一次表示歉意的机会。我们更加希望能够用我们最真诚的笑容和优质的服务给您留下深刻的印象，请您多提宝贵意见，激励我们在各方面都能有更大的提升，酒店全体员工期待您的再次光临，衷心祝愿您阖家欢乐，幸福美满!
Business traveller
Comment: 30 Sep 2024
Maybe one of the best hotel in Baiyun! There is also a Chinese Restaurant name Jin Tang Chun Xiang connected to the hotel’s that serve fantastic Chinese Cuisine. The services in restaurant will make you feel like you are having your meal in a Fine Dining Restaurant. The foods and the services in the restaurant is the best I had experience when in Guangzhou. Thank you Rory and Icy for making my stay wonderful!
Hotel response
Comment: 30 September
Dear guest, hello! Thank you for staying at Hilton Whitting Guangzhou Baiyun Airport West. In Huiting home, bringing guests satisfaction is only the starting point, surprise is the goal, oh, I am very happy that your stay in our hotel can bring you surprises, but also received your pleasant share in time, Xiao Xi full of sense of accomplishment. As a member of Hilton Hotels Group, our hotel has a reputation, whether it is from superior location, to warm rooms, from clean and refreshing environment to humane facilities, from comfortable bed to rich breakfast, from warm greetings to warm care, so that you can feel our real intentions every moment of your stay. Looking forward to seeing you again, I wish you a promotion! Hilton Guest Care Team
Business traveller
Comment: 10 Sep 2024
Room was clean, the hotel smell nice from the lobby . Breakfast had several options. I had to work in the evening and early morning and the room design was very comfortable to accommodate my needs.
Hotel response
Comment: 10 September
Dear guest, hello! Thank you for staying at Hilton Whitting Guangzhou Baiyun Airport West. In Huiting home, bringing guests satisfaction is only the starting point, surprise is the goal, oh, I am very happy that your stay in our hotel can bring you surprises, but also received your pleasant share in time, Xiao Xi full of sense of accomplishment. As a member of Hilton Hotels Group, our hotel has a reputation, whether it is from superior location, to warm rooms, from clean and refreshing environment to humane facilities, from comfortable bed to rich breakfast, from warm greetings to warm care, so that you can feel our real intentions every moment of your stay. Looking forward to seeing you again, I wish you a promotion! Hilton Guest Care Team
Excellent location
No.3-2 Yazheng Road Xinya Street, Guangzhou, 510800, China|27.07 km from city centre
Transportationwithin 6.12 km
1.87 km
2.31 km
3.07 km
Airportwithin 6.99 km
6.99 km
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
18 years old and over
Free
3 years old and under
Free
Pets allowed with an extra charge
Breakfast available
Breakfast menu
Buffet
Breakfast options
Western breakfast, Chinese breakfast
Breakfast price
$187 (≈CNY 68)/person
Breakfast times
07:00 - 10:00 from Monday to Sunday
Please inform Home2 Suites by Hilton Guangzhou Baiyun Airport West in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A damage deposit of CNY 500 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Effective from Sep 1, 2019, hotels in Guangzhou will no longer actively provide disposable toiletries including toothbrushes, combs, bath sponges, razors, nail files and shoe brushes. Hotel restaurants will no longer actively provide disposable tablewares. If such items are required, please contact the hotel.
This hotel accepts the following payment methods:
Cash
PayPal
Apple Pay
UnionPay QuickPass
Home2 Suites by Hilton Guangzhou Baiyun Airport West: FAQs
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