SureStay Plus by Best Western Orlando Lake Buena Vista

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Datos clave

Check-in
15:00
Check-out antes de las
11:00
Desayuno
Desayuno disponible
Mascotas
No se admiten mascotas
Niños
Los menores son bienvenidos en este hotel

Servicios

Wi-Fi
Estacionamiento
Aire acondicionado
Alberca
Centro de acondicionamiento
Spa

Más sobre SureStay Plus by Best Western Orlando Lake Buena Vista

SureStay Plus by Best Western Orlando Lake Buena Vista

At SureStay Plus by Best Western Orlando Lake Buena Vista, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Amenities at shuttle offered by SureStay Plus by Best Western Orlando Lake Buena Vista simplify the organization of your excursions, tourist activities, and other adventures in Orlando (FL). Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as luggage storage. At the hotel, utilize the convenient laundromat to maintain your preferred travel attire fresh, allowing you to pack lighter. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service and air conditioning to ensure your comfort and convenience. A number of rooms feature television for guest amusement and enjoyment. In certain chosen rooms, a refrigerator is conveniently available for your use. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and towels, ensuring a comfortable stay for guests. At Orlando Lake Buena Vista, each day commences with a scrumptious breakfast offered at no additional cost. At Orlando Lake Buena Vista, affordable refreshments are available 24/7 through the convenient vending machines on-site. At Orlando Lake Buena Vista, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At Orlando Lake Buena Vista, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

Calificaciones y opiniones

Limpieza
4.0
Ubicación
4.5
Servicio
4.0
Habitaciones
4.5
Relación costo-beneficio
4.5
Calidad del sueño
4.5

Opiniones de los viajeros

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Comentarios de los viajeros
Grupo de viajeros

Comentó el: 23 feb. 2025

Great value

We booked this hotel last minute, the price was reasonable so we were a little worried. After booking is when I saw all the horrible reviews and was like OH NO! We came prepared with extra sheets and Lysol BUT I have to say we had a pleasant stay. We had a renovated room, it was great besides the hot water taking a while to work in the shower. The pull out sofa bed was brand new, we had to cut the straps to open it lol
The beds were clean and comfortable. The free breakfast in the morning was great, eggs, sausages, French toast sticks and waffles. The lobby is beautiful! A great deal as long as you get a newer room!
Viajero en familia

Comentó el: 27 feb. 2025

A hotel should not be open when it is in renovations

From what I see now it's called Montreal. In January it was in parts and everything was quite chaotic.
The hotel was quite run down and in our room many things were broken and not working. We rented the room with kitchen and it is the first time I see that it has no dishes, glasses, cutlery, absolutely nothing, which made the kitchen totally useless.
Finally the breakfast was terrible, I had nothing but bread, butter, some eggs and bacon (which when finished took time to replenish).
Viajero en familia

Comentó el: 9 feb. 2025

Dismal stay

The hotel is under renovation in different shared areas, which was uncomfortable because everything was full of boxes such as the dining room where you had breakfast. The rooms were really old. The kitchen did not have a single accessory so it is quite useless to put it as a feature as it is not helpful for more than the microwave and refrigerator. The sofa bed sucked. The mattress was really disgusting. The pool was clearly not properly maintained and used excess chlorine. I would not return to this place despite its good location.
Viajero en familia

Comentó el: 8 feb. 2025

Excellent cost benefit

We stayed for 12 nights (1 couple + 3 teenagers), was worried about the reform, but there was no inconvenience, on the contrary the room was clean, no noise or dust.
We stayed in one of the old rooms on the 4th floor. Every day the room was cleaned and the towels changed, the cleaning was done once a week.
The breakfast is excellent, with options of hot dishes (egg, bacon etc), yogurt, juice, coffee, bread, muffins, waffles, cereal and fruit.
The staff is very attentive and asking, as we were in five people, sometimes we had to order additional towels at the reception.
As for the beds, we found the mattress very soft probably because we were in an old room, but the sofa bed was good, though old.
The renovation is almost complete, the renovated room became wider due to the remodel of the antessala.
Anyway, it was 12 quiet and pleasant nights! Thank you to the staff at Sure Stay Plus by Bestwestern Lake Buena Vista
Viajero en familia

Comentó el: 17 ene. 2025

Viajó en: diciembre de 2024

Filthy hotel

I will never stay at this property again! The pullout bed was covered in mold and blood. We were provided no blankets for our beds and the pullout. Next we found mold on the walls and the final straw were the roaches. The manager changed our room and that lock was broken and it took us over a hour to get into the room. This room was better but still had issues. The cleaning people would only make one bed and never left towels. In the end they agreed to refund us 50%! It’s been weeks and we couldn’t get a hold of anyone. Well today we finally did and said they would only refund 50% of one day and proceeded to call us liars. I already put in a claim with my credit card company also am calling the dept of health and the bbb. Do not stay here!!

Respuesta del hotel

Comentó el: 20 de enero

Thank you for reaching out regarding this reservation. First, I want to extend my sincerest apologies for the inconveniences you experienced during his stay. I regret that your visit did not meet your expectations or the standards we strive to uphold. To clarify, a 50% refund for the first night of your stay was offered and has already been processed. While we made efforts to address the issues you encountered, including offering the refund and relocating you to another room, I understand that your experience fell short of what you anticipated.. Thank you for your time and for sharing your thoughts. We value your feedback as it helps us improve.

Excelente ubicación

4.5

8200 Palm Pkwy, Orlando Florida, 32836, Estados Unidos|0.49 km desde Orlando Vineland Premium Outlets

10 actividades disponiblesen un radio de 2.50 km

0.49 km
1.14 km
2.91 km

Transporteen un radio de 21.90 km

18.94 km
20.25 km
21.90 km

Aeropuertoen un radio de 50.13 km

17.49 km
50.13 km

Check-in y check-out

Check-in a partir de:

15:00

Check-out antes de:

11:00

Información importante

Niños

Los menores son bienvenidos en este hotel

Mascotas

No se admiten mascotas

Desayuno

Desayuno disponible

Precio del desayuno

Comunícate con el hotel para conocer los precios

Opciones de desayuno

Desayuno continental

Menú de desayunos

Bufet

Información importante sobre la ciudad

Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-

Métodos de pago aceptados
El hotel acepta las siguientes formas de pago:
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Preguntas frecuentes sobre SureStay Plus by Best Western Orlando Lake Buena Vista

Sí, el SureStay Plus by Best Western Orlando Lake Buena Vista tiene un restaurante.
En el SureStay Plus by Best Western Orlando Lake Buena Vista, el check-in es a partir de las 15:00 y el check-out antes de las 11:00.
Sí, hay estacionamiento disponible en el SureStay Plus by Best Western Orlando Lake Buena Vista.
SureStay Plus by Best Western Orlando Lake Buena Vista está a 20.2 km del centro de Orlando Florida.
SureStay Plus by Best Western Orlando Lake Buena Vista está en Orlando Florida, Estados Unidos, a 20.2 km del centro de Orlando Florida.